For those who wish to join me at one of my upcoming keynote presentations or workshops, here are the program details:

Association of Legal Administrators Regional Conference, Las Vegas, September 7-9, 2017: Legal Lean Sigma Institute Pre-Conference White Belt Workshop in Project Management and Process Improvement. Details here.

ALPMA Summit, Brisbane, Australia, September 13-15, 2017: Incentivising the New NormalDetails here.

Prodonovich Advisory, Sydney, Australia, September 19, 2017: Staying Relevant: Ideas for Growing Good “Traditional” Legal. Details here.

Legal Marketing Association, Midwest Tech Conference, Chicago, September 25-26, 2017: Moving from Art to Science: Incorporating Metrics to Drive Business Development and Marketing Priorities. Details here.

Legal Lean Sigma Institute, Boston, October 3-4, 2017: Yellow Belt Certification Workshop in Legal Lean Sigma® and Project Management. Details here.

Association of Legal Administrators Finance & Law Practice Management Conference for Legal Professionals, Chicago, October 5-7, 2017: Measuring ROI in Project Management, Process Improvement, and Pricing Programs. Details here.

Association of Legal Administrators Regional Conference, Nashville, September 2017: Legal Lean Sigma Institute Pre-Conference White Belt Certification Workshop in Legal Lean Sigma® and Project ManagementDetails here.

Beaton Live, Sydney, Australia, Annual Independent Law Firm Forum, October 18, 2017. Details here.

ICON Annual Conference, Sydney, Australia, October 19-20, 2017: Current Trends in Data Driven MarketingDetails here.

Ark Group and Legal Lean Sigma Institute, Chicago, December 5, 2017: White Belt Certification Workshop inLegal Lean Sigma® and Project Management. Details here

 

Timothy B. Corcoran was the 2014 President of the Legal Marketing Association and is an elected Fellow and Member of the Board of Trustees of the College of Law Practice Management. He delivers keynote presentations, conducts workshops, and advises leaders of law firms, in-house legal departments, and legal service providers on how to profit in a time of great change. For more information, contact him at +1.609.557.7311 or at tim@corcoranconsultinggroup.com.

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Incentivizing the New Normal

August 29, 2017

Businesses that don’t merely endure, but thrive, over extended time periods tend to attract and foster leaders who establish and maintain tight alignment between business strategy and business execution. Unfocused businesses with unfocused leaders generate sub-optimal financial performance even when things are going well. But when permanent market disruptions occur — a certainty in every […]

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Pricing Legal Work is a Two-Way Street

August 16, 2017

In any market, effectively pricing any goods or services requires an understanding of the buyer’s perceived value. When the buyer has no idea of the value of a given task, and no idea how to measure the quality of service delivery, then the buyer and seller end up in an unproductive dance in which low […]

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United Airlines Fiasco – Service Recovery Matters

April 11, 2017

I’m a million-miler (now almost 2 million) and lifetime elite flier of United Airlines, though much of that was accrued on pre-merger Continental Airlines. I fly every week and rarely get thrown by travel hassles, and I’ve seen every bad action and bad actors from numerous airlines, United included. The widely-reported passenger removal incident this […]

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The Anatomy of Law Firm Pitches

December 6, 2016

A colleague recently posted in an online legal marketing forum, seeking advice on “best practices for pitching” for an upcoming partner training. Experienced legal marketers chimed in with numerous good ideas of what to do and what not to do. This is a recurring discussion among marketing professionals, due to the large volume of pitches […]

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Understanding Change Triggers

November 22, 2016

In the Biglaw legal marketplace, it’s taken as gospel that loyalty is dead. Corporate clients that once retained the same law firms over a multi-year period may now issue RFPs and shift the work to lower-priced firms. Partners with solid and portable client relationships may leap to new firms offering more generous compensation packages. Associates […]

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When should a law firm develop its own software?

November 7, 2016

  Never. Law firms should never develop their own software. <end post> Okay, fine, perhaps some explanation is in order. While the above conclusion may seem obvious to me and to many others, whenever I make this assertion on Twitter or from a podium, more than a few people will question my sanity or try […]

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The Lateral Unicorn – Recruiting a Fantasy

November 2, 2016

Lateral recruiting has always has been an important approach for growing law firm revenue. However, in too many firms, lateral recruiting has shifted from one of many growth tactics to a critical strategy pursued at all costs. Rather than identifying a specific need to complement or augment an existing practice, and then seeking a lateral […]

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Announcing the Coalition of Professional Services Providers

September 20, 2016

We inhabit a competitive world. Dogs vs. Cats. Star Trek vs. Star Wars. Buyers vs. Sellers. Too often, however, this competitive nature prevents effective collaboration. The newly launched Coalition of Professional Services Providers is a step in the direction of establishing a mutually beneficial relationship between those who offer services and products to professional services […]

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Compensation (Re)Design for Law Firms

August 18, 2016

The good people at Ark Group recently published a new book, “Compensation (Re)Design for Law Firms,” edited by Soo Darcy. I was invited to contribute a chapter, entitled “Incentivizing the New Normal.” As regular readers know, I believe that many, if not most, and quite possibly all law firm compensation plans are in need of an […]

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