Useful Metrics & Benchmarking

November 2, 2015

The path to success in a law firm or law department has changed, yet many continue to rely on outdated metrics to track performance. Both buyers (law departments) and sellers (law firms) rely on billable hours as a proxy for productivity and value. This is silly. Sure, hours are a unit of production and law […]

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Random thoughts on the future of law and technology

October 28, 2015

I have the good fortune of meeting and collaborating with some pretty influential players in this cozy little global profession of law practice. Monica Bay is one of those with whom, and from whom, I’ve learned a great deal. While it’s shocking to comprehend the passage of time, I first worked alongside Monica over 20 […]

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Upcoming Legal Lean Sigma Certification Course in Project Management and Process Improvement

October 28, 2015

What is it? The Legal Lean Sigma Institute is hosting another of its popular “open enrollment” white belt certification courses in project management and process improvement. Join us in Chicago on November 11 for an in-depth dive into PM and PI. We combine lecture and interactive exercises to help attendees understand and then apply PM […]

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The Perils of Income Smoothing

August 11, 2015

Perhaps you’ve been following the criminal trial of former leaders of disbanded law firm Dewey LeBoeuf LLP. The prosecution contends that these leaders purposely misled other stakeholders, including equity partners, bondholders, and the general public as to the firm’s fiscal health. Law360 reporter Andrew Strickler recently asked me whether such shenanigans are standard practice. After […]

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Working Smarter, Not Harder

August 3, 2015

As they say, a picture paints a thousand words. Today’s Dilbert comic poignantly illustrates the disconnect between lawyers who bill by the hour — and who believe the quantity of hours is both a measure of quality and a measure of financial success — and the rest of the business community, in which making money […]

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Leaders in Legal Business

July 28, 2015

The legal profession is changing. Perhaps you’ve noticed? What was once a profession is now most assuredly a business. Of course, it’s always been a business, but when things are going so well that both buyers and sellers are content, we can convince ourselves that we’re above the challenges faced by lesser mortals. Things like […]

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Collaboration – It’s not just for breakfast anymore

July 20, 2015

One of the most iconic and memorable advertising slogans was developed by the Florida Orange Growers Association to expand interest in orange juice from a breakfast drink to an all-day drink. “Orange Juice – It’s not just for breakfast anymore.” This slogan came to mind recently after I conducted a project management and process improvement […]

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The Predictability and Perils of Over-Monetization

July 14, 2015

“There is no such thing as over-monetization!” Until the client catches on. And then you’re screwed. I don’t know when I first learned that money could become a verb and monetize and monetization were a thing. But as a young corporate guy moving up the ladder, these words were ideal additions to my vocabulary. If there was […]

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Law 2023: A Look Ahead for the Legal Profession

July 8, 2015

The future of the legal industry isn’t what it used to be. Or so says a report issued by Law2023.org, a group of industry insiders — including this writer — who spent a year studying the trajectory of the legal marketplace. The approach and the findings are surprising in a number of ways, but also […]

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What’s your RSTLNE?

June 30, 2015

Smart people do their homework, rely on past experience and pattern recognition to guide future behavior, and practice. But really smart people often “wing it,” preferring to use their towering intellect to smoothly navigate thorny situations that would frighten lesser mortals. And so it is with many law firm partners who face the same client […]

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